Shipping policy

This Shipping Policy applies to orders from Ovarnia. By placing an order with us, you are agreeing to the terms outlined in this policy.

Domestic Shipping Rates and Estimates

We are pleased to offer free shipping on all eligible orders.

Where Do We Deliver?

We currently ship to the following regions:

  • United Kingdom

  • United States

  • Canada

  • Australia

  • New Zealand

  • European Union (EU)

  • Middle East

  • Asia

  • South America

Delivery Time

Handling Time

Orders are processed within 1–2 business days before shipping, Monday through Friday (excluding public holidays).

Transit Times

United Kingdom & Europe

  • Premium Shipping: 4–12 Business Days

  • Free Shipping: 7–21 Business Days

United States, Canada, Australia, New Zealand

  • Premium Shipping: 4–12 Business Days

  • Free Shipping: 7–21 Business Days

Middle East

  • Premium Shipping: 3–10 Business Days

  • Free Shipping: 5–12 Business Days

Asia

  • Premium Shipping: 11–23 Business Days

  • Free Shipping: 12–30 Business Days

South America

  • Premium Shipping: 11–23 Business Days

  • Free Shipping: 12–30 Business Days

Change of Address

Once your order has been shipped, we are unable to change the delivery address.

If you need to update your address before the order is shipped, please contact us within 24 hours of placing the order:

Cancellations

If you change your mind, you may cancel your order before it has been dispatched.

Once an order has been dispatched, please refer to our Return Policy for further instructions.

Tracking Your Order

Once your order has shipped, we will send you an email with a tracking number so you can track your order online.

Please allow up to 48 hours for tracking information to become available.

If you have not received your order within 5–8 days after receiving your shipping confirmation email, please contact us with your order number, and we will investigate the issue for you.

Parcels Damaged In Transit

If your package is damaged during transit, please reject the package from the courier if possible and contact our customer support team.

If the package has already been delivered and you were not present, please contact us so we can provide further instructions.

Need Help?

If you have any questions about shipping or need assistance, feel free to contact us.

Contact Information

Email: contact@ovarnia.com
Phone: +1 415-565-3289
Address: 131 Continental Dr, Suite 305, Newark, DE 19713